Privacy Policy - Mizuho INT

1. Introduction

At mizuho-int.com, we are committed to safeguarding the privacy and personal data of our users and customers. We recognize the importance of protecting individuals’ fundamental rights and freedoms, particularly with respect to the processing of personal data. This Privacy Policy outlines the principles we uphold in relation to the collection, use, and protection of personal information, ensuring compliance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws.

2. Scope of Policy and Data Controller Role

This Privacy Policy applies to all individuals who interact with our website, mizuho-int.com, and outlines how we collect, use, disclose, and safeguard personal data across our digital platforms and services. Mizuho International (referred to as “we”, “us”, or “our”) operates as the Data Controller for personal data provided to or collected by us through this website.

For any inquiries regarding this policy or how we process personal data, you may contact us at: [email protected].

3. Categories of Data Processed

We collect and process the following types of personal data:

3.1. Usage Data
Includes data about how you interact with our website, such as IP address, browser type, referral source, pages visited, session duration, and website navigation paths.

3.2. Account Data
Covers information provided when you register for services or an account, including your name, address, email address, and telephone number.

3.3. Profile Data
Encompasses information relating to user preferences, purchase history, online behavior, saved settings, and feedback provided via our platform.

3.4. Communication Data
Includes correspondence and communications sent through contact forms, customer support inquiries, and any interactions with our support team.

3.5. Technical Data
Comprises information about the device and system you use to access our website, such as operating system, hardware identifiers, device type, and network environment.

3.6. Transaction Data
Relates to any purchases made or services rendered, including billing and shipping details, payment method (excluding full credit card numbers), and transaction history.

3.7. Preference Data
Covers marketing and communication preferences, subscription choices, consents granted for marketing emails or third-party communications, and areas of interest.

4. Legal Bases for Processing

We rely on the following legal bases to process personal data in accordance with the GDPR:

– Consent: When you have given clear consent to process your personal data for a specific purpose, such as subscribing to a newsletter or accepting non-essential cookies.
– Contractual Necessity: Where data processing is necessary to fulfill a service or transaction requested by you.
– Legal Obligation: When processing is required for us to comply with a legal obligation.
– Legitimate Interest: When processing is required for our legitimate business purposes, and these are not overridden by your data protection interests or fundamental rights and freedoms.

5. Your Rights

You have specific rights under applicable data protection laws, including but not limited to:

– Right of Access: Request access to your personal data held by us.
– Right to Rectification: Request that we correct any inaccurate or incomplete personal data.
– Right to Erasure: Request deletion of your data under certain conditions (“right to be forgotten”).
– Right to Restrict Processing: Request that we restrict the processing of your data where permitted.
– Right to Data Portability: Receive your data in a structured, commonly used, machine-readable format and, where technically feasible, request transfer to another controller.
– Right to Object: Object to the processing of your data where that processing is based on legitimate interests or for direct marketing purposes.

To exercise any of these rights, please contact us at: [email protected].

6. Security Measures

We implement industry-standard measures to protect personal data, including but not limited to:

– Encryption of data during transmission and at rest,
– Access controls with role-based permissions,
– Regular data backups and secure storage,
– Regular employee training on data protection and privacy practices.

7. International Transfers

Where personal data is transferred outside the European Economic Area (EEA), we ensure such transfers are subject to appropriate safeguards. We use Standard Contractual Clauses (SCCs) approved by the European Commission, and we uphold the same level of data protection as required by GDPR. For users in California, we ensure data transfers comply with CCPA-consistent obligations.

8. Data Retention

We retain personal data for only as long as necessary for the purposes for which it was collected:

– Usage and Technical Data: Retained for up to 12 months for analytics and performance improvements.
– Account and Profile Data: Retained as long as an active relationship exists or as required by contract.
– Communication Data: Retained for up to 24 months to resolve service inquiries and ensure service continuity.
– Transaction Data: Retained for 7 years for tax, legal, and audit purposes.
– Preference Data: Retained until the user withdraws consent or updates their settings.

Data may be retained longer where legally required or necessary for resolving disputes or enforcing agreements.

9. Cookie Policy

We use various types of cookies on mizuho-int.com:

– Essential Cookies: Necessary for basic website functionality, such as session authentication and security.
– Functional Cookies: Enhance usability by remembering user preferences and choices.
– Analytics Cookies: Collect data on how visitors use the site to help us improve its performance and user experience.
– Performance Cookies: Monitor site reliability and performance metrics such as load times and error messages.

Cookies may be placed by us or third-party service providers working on our behalf.

10. Cookie Management and Compliance

Upon your first visit to mizuho-int.com, a cookie banner provides you the opportunity to accept or configure your cookie preferences in accordance with GDPR and CCPA. You may manage or withdraw your consent at any time by adjusting your cookie settings in your browser or through our cookie preference center.

For Californian users under CCPA, you have the right to opt out of the sale of personal information. While we do not sell personal data in the conventional sense, cookie-based tracking may fall under this category. You may exercise your opt-out rights via the “Do Not Sell My Personal Information” link visible in the website footer.

11. Special Protections for Children

mizuho-int.com is not intended for use by children under the age of 13. We do not knowingly collect or solicit any personal data from children under 13. If we learn that personal data has been collected from a child without verifiable parental consent, we will take appropriate steps to delete the information. Parents or guardians with concerns may contact us directly at [email protected].

12. Policy Updates and Notifications

We may revise this Privacy Policy from time to time to reflect changes in legal obligations or changes in how we handle personal data. When substantial modifications are made, we will notify users by updating the policy on our website and, where appropriate, via direct communication such as email.

13. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact us at:

Email: [email protected]
Website: https://mizuho-int.com

Compliance Statement

Mizuho International is committed to transparency, accountability, and compliance with all applicable data protection laws, including GDPR and CCPA. We encourage all users to review this policy and contact us directly with any privacy-related concerns. Your trust and privacy are of utmost importance to us.